Return Policy

SCCY’s shipping policy is compliant with all federal and state laws. SCCY only sells to Federal Firearms Licensees.

SCCY Firearms does allow walk-ins for service. We follow CDC guidelines and require everyone entering the building to wear a face mask. Customers who wish to ship firearms to SCCY for service must obtain an RMA form from Customer Service. Please see below for contact information.

*Customer is responsible for inbound shipping charges.

Note: Firearms must be unloaded. Ammunition must not be shipped with the firearm. Pack your firearm securely.

Firearms may be shipped from a licensed firearms dealer or via UPS or FEDEX. When using UPS or FEDEX, firearms must be taken to a distribution center. “Stores” do not normally handle firearms.

Customer Returns

If possible, please ship the entire firearm, otherwise we cannot guarantee it will be in working order when it is returned. If possible, please include both magazines in the original box. Turnaround time is approximately two weeks from date of receipt (subject to change without notice).

Dealer Returns

Please provide a copy of your FFL. We will not ship the firearm back without this. For liability reasons, pistols cannot be shipped back to businesses that do not have an FFL. Wherever the firearm was shipped from is where it will be shipped back to—no exceptions.

Shipping Policy

SCCY’s shipping policy is compliant with all federal and state laws. SCCY only sells to Federal Firearms Licensees.

SCCY Firearms does allow walk-ins for service. We follow CDC guidelines and require everyone entering the building to wear a face mask. Customers who wish to ship firearms to SCCY for service must obtain an RMA form from Customer Service. Please see below for contact information.

*Customer is responsible for inbound shipping charges.

Note: Firearms must be unloaded. Ammunition must not be shipped with the firearm. Pack your firearm securely.

Firearms may be shipped from a licensed firearms dealer or via UPS or FEDEX. When using UPS or FEDEX, firearms must be taken to a distribution center. “Stores” do not normally handle firearms.

Shipping Address

Attn: Service Department

SCCY Firearms

1800 Concept Court
Daytona Beach, Florida 32114

If you are shipping a firearm for service or to be returned, please submit a request using the service form. Once your request is approved, we will provide additional shipping instructions.

Note: Customer is responsible for all inbound shipping charges

Service Department

If there are any questions regarding your return or exchange please reach out to our service department:

Emailservice@sccy.com

Phone(386) 322-6336

Contact

Visit the Contact page for all inquiries not related to service or returns.